Reference

mpoxo Privacy Policy For Indonesia

mpoxo Privacy Policy explains how we handle the details connected with your account, mobile access and wallet activity.

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mpoxo mpoxo Privacy Policy For Indonesia
CONTACT YOUR WAY

Use Account Help For Privacy Requests

A clear contact route matters when you want to ask about personal data, a wallet record or a device entry.

Data access request Ask us to confirm which account details we hold and why they are used. Include your verified phone number so we can match the request with the correct account.
Wallet record question For DANA, OVO, GoPay or QRIS questions, share the visible status and receipt reference rather than sending a wallet password. We check the account record first.
Account correction path If your phone, name or contact detail needs changing, use account help and describe the exact field. We may request verification before applying any change.
HOW WE HANDLE DATA

Browse mpoxo Privacy Controls Clearly

We keep the Privacy Policy practical by linking each data use to an account action you recognise, such as phone verification, a wallet status check or a mobile browser session.

Account details

We use your submitted account details to create access, send account-related messages and connect your requests with the right profile. Phone verification helps us distinguish your account from another person’s request.

Mobile and browser data

A phone or desktop browser can send technical signals such as session details and device type. We use these signals to maintain access, detect unusual activity and diagnose page errors.

Cookies

Cookies can keep a session active and remember choices that support account access. You can adjust browser cookie controls, although changing them may affect login continuity or page behaviour.

Payment matching

A DANA, QRIS, OVO, GoPay, bank transfer or virtual account entry may be matched with your account reference. We use the result to show pending, accepted or declined status.

Security checks

We may compare phone verification, session details and payment references when an account action looks unusual. These checks help protect your profile without exposing wallet passwords to our support route.

Retention and changes

You can contact us to request access, correction or removal of eligible data. We may retain selected records when needed for an open dispute, security matter or legal duty.

Find Answers About Privacy Policy

These Privacy Policy answers focus on the questions you may have before opening an account or connecting an Indonesian wallet. We explain what is collected, how a request is checked and where to start when you need access or correction. If a point depends on your location, access depends on local law.

It covers account details, phone verification, device and browser signals, cookies, payment status records, security checks, retention and requests to access or correct eligible data.

We do not ask you to send a DANA or QRIS password through account help. We handle the payment reference and status needed to connect a request with your account.

Your mobile or desktop browser can provide session and device-type details. We use them to keep access working, identify unusual sign-in activity and investigate technical errors.

Use the account help or contact path and request data access. Include your verified phone number and a clear description, so we can locate the correct account before responding.

Yes, you can ask us to correct an eligible phone, name or contact field. We may complete phone verification or another account check before applying the requested change.

We keep payment status and account records for as long as needed for service, security, dispute handling or legal duties. We assess continued retention when those needs end.

The policy is written for Indonesian account access, including requests from Semarang, but eligibility and access depends on local law. Wallet providers may also apply their own privacy terms.

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